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Who is Bill Gaw?

And, why should we
trust him?

lean manufacturing training

An Operational Excellence, Management Development, Certification Program, with e-Coaching by Bill Gaw

The only operational excellence program
that provides e-coaching during and after the program.

A unique, at your place and at your pace, management development
program that guarantees to help operations leaders and their
companies reach their full growth and earning potentials.




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Management Development

Below are not our words… they’re the words of Mike Myatt in an article published in Forbes.com. Mike is recognized by Thinkers50 as one of the preeminent manage-ment thinkers globally, he is a management advisor to Fortune 500 CEOs and Boards and a Senior Fellow at the Gordian Institute. He is widely regarded as America's Top CEO Coach.

      ”Most management development programs don’t even come close to
      accomplishing what they were designed to do – build better leaders.”  

      ”While training is often accepted as productive, it rarely is. The terms
      training and development have somehow become synonymous when
      they are clearly not.” 

      ”Don’t train leaders, coach them, mentor them, disciple them, and
      develop them, but please don’t attempt to train them.”  

      ”Training is something leaders dread and will try to avoid, whereas
       they will embrace and look forward to development. Development is
       nuanced, contextual, collaborative, fluid, and above all else, action-

Such writings inspired Bill Gaw to develop an e-coaching, Operational Excellence Management Program that embraces Mr. Myatt's management development perspective while focusing on his operational excellence methodology.

Have you ever?

Have you ever… attended a manufacturing management seminar or Webinar with great presentations? You leave motivated and inspired and ready to apply everything that you learned to help your company's strategic objectives succeed. But because of implementation  obstacles and cultural roadblocks... your plans become impossible to implement.

Why do most change initiatives fail to meet expectations?

"One of the primary reasons is the lack of 'boots on the ground' leadership. Successful change initiative implementation requires leaders that have been trained and coached by a "been there, done that" operational excel-lence professional."
                                                                                                                Bill Gaw


To be successful, operations leaders must have the knowledge and  implementation skills to solve all these problems?

*  Too many challenges on his/her plate
*  Cultural roadblocks and process constraints  
*  Problematic computer system integrity
*  Process and quality problem finger pointing 
*  Supplier rejects and/or untimely support
*  Excessive non-value-added costs
*  Evasive business process solutions
*  High work place stress
*  Customer returns and/or complaints

 Bill Gaw's, Operational Excellence Certification Program with Cost Effective, "Been There, Done That" e-Coaching

Objective: Provide professional leadership development via e-coaching
                 for individuals charged with responsibility for their company's
                 manufacturing performance.           

Purpose:  Present a structured program that provides managers with the
                knowledge and team management skills to optimize manufacturing

Scope:     Program is based on the lean manufacturing concepts and team
                dynamics presented in Bill Gaw's popular Operational Excellence,
                PowerPoint-Plus Library.

Operational Excellence Success...
It's the "how to" that really counts!

"Bill Gaw's e-coaching is focused on the "how to." Unlike other programs that tell you only what you need to do... Bill's training presents what you need to do and then he shows you how to do it. Much of my career success cab be attributed to his personal e-coaching.                                      
                                                          T.J. Imholte, VP Integrated Systems
                                                                        Advance Storage Products

"Bill is one of the most prolific individuals in the consulting industry and profession. He is a true thought leader and a great coach -- one of the best. His advice is golden and he has the respect of his colleagues worldwide. We all religiously read his articles and newsletters because they are informative, education-al and right on the mark."                                     

                        Phil Andrews,
Business Development, Project Manager


Operational Excellence Certification Program with e-Coaching

Objective: Provide professional "been there, done that" operations know-
                     ledge and implementation skills for individuals charged with
                     responsibility for operational excellence success.

Purpose:  Present operational excellence best practices in a structured
                    program that provides individuals with practical and effective
                    skills to plan, im plement, and optimize successful change

Benefits:  Your Operational Excellence Certification with e-Coaching
                   Program will help you and your company: 

*  Improve strategic planning and tactical execution
*  Optimize operations and inventory performance
*  Eliminate supply chain constraints
 Reduce work place stress levels
 Eliminate non-value-added activities and costs
*  Stabilize sales and operations planning
*  Increase speed, improve quality and customer satisfaction
*  Exceed performance goals and expectations

*  Transform work into fun again.


Strategic Planning & Tactical Execution -  Strategic planning is an effective lean leadership process that many companies employ to identify their critical success targets that set the course for future growth and profits. Lewis Carroll in “Alice in Wonderland” makes a good case for it: “Would you tell me, please, which way I ought to go from here?” said Alice. “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where…,” said Alice. “Then it doesn’t matter which way you go,” said the Cat.

Sales & Operations Planning - How to improve the integration of sales forecasts with the production master schedule to improve MRP gross to net requirements planning and shop floor and customer on-time deliveries. (New)

Performance Measurement - Financial numbers may tell us who's winning the war, but it takes a motivational measurement system to win all the battles along the way.  Remember, "without data you're just another opinion."

Kaizen Management -  If your organization can handle only one change transformation at a time, then let it be the implementation of a “continuous improvement” kaizen program. There just isn’t any other more important program in our pursuit of profits.

Value Stream Mapping -  Maps and flowcharts help make work visible. Increased visibility improves communication and understanding, and provides a common frame of reference for those involved with the business and work process. Value stream mapping should be the first step in any lean manufacturing transformation plan.

Supply Chain and Inventory Management -  Material handling and storage are two of business’s high cost, non-value added activities. The elimination of the stock room, as it is known today, should be a strategic objective of all manufacturers. It’s time to realize that there is much more to supply chain management than simply placing purchase orders with the lowest price bidder.

Lean Manufacturing - If your management company needs to increase speed, improve quality while reducing non-value added costs this e-Tutorial has the road map. Many of the management process improvement principles and techniques presented are applicable to all industries.  

Thinking Outside the Box - Skills are required by everybody. Each and everyone needs to continuously challenge and expand their ways of thinking to enhance personal and business success.


Professional e-coaching by Bill Gaw during and after the program

One of the most commonly cited keys to a leader's success is having a great coach.

Whether you're in the line of fire or working your way up the corporate ladder, the experience of someone who's "been there, done that" can be invaluable. During and after the program Bill Gaw provides expert knowledge, support, empathy, respect and, most important, the wisdom of experience.

Train the Trainer Manual - An effective training methodology for operational excellence leaders. A vital "train the trainer" resource for effective team members training and motivation.

Operation Excellence Certification Certificate:

Recent Participants' Feedback

Dear Bill,

I am very pleased that I discovered your website so I could take advantage of the Certification program.  I was looking for something that provided practical information that I could use immediately and your e-coaching is exactly what I was looking for.  

Your experience in implementing a lean culture obviously shows as the material contains many examples of how each lean tool was applied.  I am very impressed with the breadth of your experiences across a company, from the executive’s office to the shop floor. 

Your coaching throughout the certification was very helpful and I am looking forward to keeping in touch and taking advantage of your offer to assist me at any time. Thank you very much.

V. A. Ames, Project Manager, Sematech


Thank you very much for everything Bill, it means a lot that you took time from your busy schedule to talk and coach me through the program.

Thank you so very much for everything, I can't believe that this is over. I enjoyed immensely all the material and I will always apply in my work all that I learned from you.  I can't wait to add this to my resume...

I can't tell you enough times how much I enjoyed the whole program, and mostly I can't believe how much I learned.  Taking this program was one of the smartest decisions I ever made and I thank you for putting out the offer.

Lucia Sabou, Production Leader

Note: Lucia recently completed her program in a record breaking 6-weeks. Previous time range was 8 to 17 weeks.


Our Company

For more than 15 years, our 1700 plus customers and 16,000 plus newsletter subscribers have looked to Business Basics as a trusted developer of management development ant team training materials... knowledge and implementation know-how that's helping individuals and companies exceed their goals and expectations.

Our customer list speaks for itself. These companies are serious, as we know you are, about optimizing their company results and improving their bottom line. To review a partial list of customers using Business Basics’ PowerPoint-Plus Tutorials in their pursuit of operational excellence, simply click here--->  our customers.

10-Steps to Becoming a Certified
Operational Excellence Leader

The Certification Program Procedure:

1  Place order for Operational Excellence Certification
2. Receive your first e-Tutorial via download.
3. Study your e-Tutorial at your place and at your pace.
4. E-coaching support is available from Bill Gaw via email
    during the program and beyond.
5. Write a one page paper on what you deem to be the   
    tutorial's two or three most important messages/
    practices/techniques. Email your paper to Bill Gaw for
    review and comments.
6. Bill Gaw reviews your paper and provides e-feedback.
     If a rewrite is required, guidance and suggestions are
7. The next e-Tutorial is sent upon acceptance of prior
     e-Tutorial  paper.
8,  Repeat of steps 3 through 7 until the final e-Tutorial
     paper is accepted.
9,  Business Basics' Operational Excellence Certification
     Certificate and a letter of acknowledgement from Bill
     Gaw is awarded upon completion of the program.

10. And, most important... Bill Gaw remains your e-coach helping as you overcome objections and obstacles while putting your knew knowledge into practice.

Participation is Limited

Bill works with a limited number of participants at any given time. So if there is interested in joining his program, don't delay... sign-up today.


Operational Excellence 'Knowledge' and 'know how'

During one of Bill's certification programs, Larry Franciscus wrote a very good "paper" about the Value Stream Mapping e-Tutorial. We published it in one of our Operations Management Best Practices Bulletins and below is an email Larry received from one of our subscribers:

To: Larry Franciscus

Subject: VSM White Paper

It takes a real knack, Larry, to communicate with crisp and concise ideas.  I believe it was Mark Twain who said, "I didn’t have time to write a short story so I wrote a long one instead."

You have done a great job conveying the essence of Value Stream Mapping in a short but thorough method. You have eliminated the waste found in several of the books I have read.

Would you be willing to share each of your white papers?  I understand if you would rather not. You have something of real value and could charge for what you have created. I would love to see and learn from your other white papers.


John R. Miller
Senior Business Analyst
South Burlington, VA

Do you want to be able to write a similar paper on all of the operational excellence e-Tutorials?  As your e-coach, it's Bill Gaw's responsibility to make sure you can.

Here's what Larry had to say about his
Certification Program.


Thank you so much for the kind words. I really enjoyed learning in this manner.  It is not just the regurgitation of information. There had to be an understanding of the material to write an effective paper in 500 words. I will definitely take you up on your offer to help in the future. En-joyed the experience and will recommend to others.


Larry Franciscus, Philips Lighting, Salina, KS

What is the Cost?

Much less than you would imagine. In fact, we make the program affordable so that it can fit easily within your personal or company's training budget. We want you and your company to benefit from Bill Gaw's manufacturing knowledge and experiences and to do that is to make it affordable.

The Operational Excellence, PowerPoint-Plus e-Library (Price $496.00)

Professional e-coaching by Bill Gaw (Price $1500.00) Bill's services includes tutorial paper reviews and relevant feedback via e-coaching plus after program e-coaching... his help is just an email away when you are having planning/implementation question and/or problems.

A $1996.00 Value for $975.00
(Time payment option available)

A discount of 51%

The Operational Excellence Certification Program
with e-Coaching by Bill Gaw

0r 3 monthly payments of $345.00

Enroll in Bill's Operational Excellence Certification Program with e-Coaching today at a savings of $1021.00. That's thousands of dollars less than attending relevant seminars and workshops and with Bill's e-coaching you are guaranteed better results.

"Your employer may help out with this, but ultimately the responsibility for self-improvement is yours."

                                                                                               Price Pritchett


It's a Win - Win, Certification Process

Do you want to:

*  Become a better team member/leader/manager/executive?
*  Focus your energy on the significant issues?
*  Transform your work environment from drudgery to fun?
*  Minimize your day-to-day stress level?
*  Master the basics of operational excellence?
*  Exceed your goals and expectations?
*  Reach your full growth and earning potentials?

Does your CEO want to:

*  Transform company's vision into reality?
*  Optimize ERP and strategic planning results?

*  Increase speed, improve quality, and eliminate non-value-added costs?
*  Improve customer on-time delivery of high quality products/service?
*  Gain control of supply chain and optimize inventory turnover?
*  Increase manufacturing's contribution to the company's "bottom line?"
*  Reach the company's full growth and earning potentials?

A Recent Graduate's Feedback

Dear Bill,

"I am very pleased that I discovered your website so I could take advantage of the Lean Manufacturing Management program.  I was looking for something that provided practical information that I could use immediately and your e-coaching is exactly what I was looking for.  

Your experience in implementing a lean culture obviously shows as the material contains many examples of how each lean tool was applied.  I am very impressed with the breadth of your experiences across a company, from the executive’s office to the shop floor. 

Your coaching throughout the certification was very helpful and I am looking forward to keeping in touch and taking advantage of your offer to assist me at any time. Thank you very much."

V. A. Ames, Project Manager, Sematech

Our Guarantee says it all  

Believe this, we will never consider your purchase binding until you have completed the program. We know that you, like our other customers, will be thrilled with the results. In fact, we are so convinced that this certification program will work for you and your company that if you aren't completely satisfied at the end of the program, simply request an immediate refund of your purchase price. 


The Ball is in Your Court

Remember, if you continue to work the same way, you're going to get the same results. The next move is up to you. I've shown you that this certification program is as risk free as an offer can come. You and I know that if you've read this far, you're seriously interested in bringing sanity to your day-to-day work environment and helping yourself and your company reach your full growth and earning potentials.

Order by Credit Card

To Order by Credit Card: Place your order via our secure order form, We'll send immediate confirmation by return email. Your first training module will be delivered via an email download file and you can start your program within 24 hours of our receipt of your order, (In your place and at your pace). To order, just click on the secure order bar below the credit card icons. (The order form is encrypted for your security)


Single Payment:

Three Monthly Payments of $345.00


Knowledge and implementation know-how you'll not find in the
books at Amazon.com... neither in the APICS Library 
nor the Harvard Business School Press.  

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