lean manufacturing principles and techniques training

Mike Osterling

Who is Mike Osterling?
And, why should we listen to him?

15+ years of implementation experience of Lean Enterprise Principles / Toyota Production System in a variety of industries (medical products, consumer goods, capital equipment, oil, aerospace, automotive, etc.).

Extensive work experience in Mexico (80%+ bilingual; English & Spanish). MBA in International Management, BS in Production and Operations Management.

Lean Facilitator certification by University of Kentucky, Lean Six Sigma Black Belt and CPIM certified by APICS. Frequent speaker at local and national conferences (e.g. AME, ASQ, APICS and IIE).

Co-author of the how-to book "The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments."

Co-developer of the Lean Admin mapping tool "Metrics-Based Process Mapping: An Excel-based Solution" Both published by Productivity Press


Mike has supported organizations in the US, Mexico, Europe and Australia and his engagements span a wide variety of products, processes and industries. Clients include:

  • ASiMi
  • Austin Commercial
  • Baker Petrolite
  • Buck Knives
  • Cardinal Health
  • Chevron
  • Cobham
  • Exotic Electro Optics
  • General Dynamics (GIT)
  • GKN / Chemtronics
  • Harbison Fischer
  • Holly Performance Products
  • KBA Engineering
  • Key Energy Services
  • KS Industries
  • Nordson / Asymtek
  • Petros Energy Products
  • Philips
  • Rudolph and Sletten
  • Schlumberger
  • Square D / Schneider Electric
  • TaylorMade Golf
  • Tyco Healthcare
  • Unisys
  • US Navy /SWRMC
  • URS / EPD


From the shop floor to the front office and into the field, Mike consistently guides teams through the improvement process and achieves quick and high-impact results. By first assuring alignment of the clients’ vision, resources, skills, incentives and action plan, he can then focus on execution, resulting in positive improvements in:

  • Quality of products and services

  • Productivity and effectiveness

  • Customer service levels and response times

  • Workplace safety

  • Employee morale

Some improvements realized include:

  • Production documentation creation: lead time reduction from 115 days to 56 days (51% reduction)

  • Material kitting: Walk distance reduction from 110 meters to 15 meters (86% reduction)

  • Cycle counting: Reduced mismatched counts from 48% to 24% (50% improvement)

  • Sales order to invoice number of process steps reduced from 22 to 13.

  • Purchase order to Launch leadtime from 17 days to 6 days

  • Electrical products: Conversion to one piece cells... floor space reduced by 65% and work in process reduced by 79%

  • Medical Device Production: Floor space reduced by 48% and work in process reduced by 47%

  • Changeover tome on Molding Machines reduced by 88%

Personal Recommendations

   “Mike has done an outstanding job of training and implementing Kanban systems. Mike demonstrates a keen sense of understanding of what it takes to facilitate change business and then effectively implement Lean Six Sigma and continuous improvement principles to transform the business. Mike is an excellent analyst, communicator and doing what it takes to meet business objectives and KPI's”  

Ming Moy,  Business Unit Leader at Cobham Defense Electronic Systems

   “I am very pleased to offer this recommendation of Mike! I have had the opportunity to interact with Mike, initially, as his student in the UCSD Lean Enterprise Certification course and subsequently as an AME/lean business partner over the past two years.  In the consulting arena, his personality really sets him apart from his peers; he extends a humble confidence that shows respect for clients’ efforts as he brings to light what can be done to further improve. He is truly a pleasure to work with and I sincerely extend my highest recommendation to any client considering him as a business partner.”        

John Vaughn, MBA, CSSBB,  Lean Six Sigma Operations Executive

    “Mike truly understands the value of teamwork and effective collaboration. As a top expert in LEAN Management and Operating Systems, we were privileged to put our "customer-centric approach" to work for Mike. Our process was seamless with him, since he has very deep knowledge of the LEAN philosophy...he's actually written the book on it. The content he wrote really nailed this complex approach to running all types of business. His clients come to him the world over, and I'm pleased to recommend him to any business looking to implement the LEAN philosophy”       

            Nanette Newbry, Studio 2055–Principal, Creative Director Brand Expert

    “Mike did a great job in our complex cross-cultural job-shop environment. He is a natural teacher with great people skills. He was key in helping the management team work through the transition from a big-picture perspective (VSM) to detailed level “how to”.                                      

Jose Ruiz, Principal - Global Industrial Practice

Click here to return to:  Lean Manufacturing Assessment

                                                  Lean Manufacturing Consultants

                                                  Kaizen Team Training

Business Basics, LLC
6003 Dassia Way, Oceanside, CA 92056
West Coast: 760-212-6048 

© 2000-2017 Business Basics, LLC