Business Process Management Tools

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MANUFACTURING BASICS & BEST PRACTICES BULLETIN

Now serving over 10214 subscribers

Competitive Knowledge for Manufacturing People 

Business process management tools
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A SPECIAL OFFER FOR MB&BP BULLETIN SUBSCRIBERS

If your company is interested in mastering the basics 
of motivational measurement, a good approach would be 
to consider our e-Tutorial, "The 6-Basics of Balanced 
Scorecards." 

During this week only, MB&BP Subscribers can purchase 
their tutorial at a 50% discount from our bookstore 
price of $370.00; or for $185.00. Now that's a savings 
of $185.00 from retail and many more hundreds of 
dollars less than attending a relevant seminar. (And 
unlike a seminar, your tutorial will always be 
available for future reviews) Now that's an offer 
you shouldn't pass up.

You can check it out at:

http://bbasicsllc.com/bsc-ar.htm

Do it today because the offer ends: Friday 10-22-2005
and after this week you won't see this special again 
for another year.

Business process management tools

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October 17, 2005

Hi [[firstname]], welcome back. 

During times of increasing competition, companies 
need to be on the constant lookout for competitive 
techniques and tools that will help them create and 
maintain their competitive edge.

Of all the competitive techniques I implemented while 
in industry, performance management was by far the most 
effective. It helped my teams stay focused on getting 
the job down. 

Today, "The Balanced Scorecard" is the performance 
measurement system employed by the winners. If your 
company wants to stay ahead of their competition, 
you'll want to be sure to read this week's bulletin, 
Remember: "Without data, you're just another opinion." 

Have a nice day, and stay connected.

Bill Gaw
Business Basics, LLC
Bg@bbasicsllc.com
760-945-5596

Business process management tools

==========================================
MANUFACTURING BASICS & BEST PRACTICES BULLETIN

Now serving over 10214 subscribers

Competitive Knowledge for Manufacturing People 

Business process management tools

==========================================

THE BALANCED SCORECARD
"Without data, you're just another opinion." 

Financial numbers may tell us we're winning the war, 
but it takes performance measurement to show us how 
to focus our energy and efforts to win each of the 
battles along the way.

Bob Gee, a good friend and coworker, once said, "You 
can't control what you don't measure." Imagine trying 
to fly an airplane across the country and the cockpit 
has no dashboard, no gauges and no idiot lights. You 
may get it up off the ground but without performance 
management the chances of getting to where you want 
to go are slim to none. Business success may not be 
a life-death situation but like piloting an airplane 
it takes performance management to get you to where 
you want to go.

MOTIVATIONAL OR DE-MOTIVATIONAL

Performance measurement can be motivational or 
de-motivational. The individual goal setting of the 
80's is a good example of de-motivational measurement.
It tested one individual or group against the other, 
and while satisfying some individual egos, it 
provided little contribution to company growth and 
profit objectives.

Today, the balanced scorecard is a performance 
management system that helps companies pursue their 
key success factors. The scorecard uses both internal 
and external benchmarking and employs a relevant 
cascading method of performance goal setting. 
Achievements are acknowledged and celebrated on a 
"real time" basis and not at the traditional annual 
review.

For a balanced scorecard process to be motivational 
it must provides timely and accurate data. Simplicity 
is a key to the validity of measurements and the 
tractability of problems to their root cause. Data 
collection design must employ simple and easy to 
maintain databases to assure data integrity. 

When people are trained in this process and are 
permitted to participate in relevant goal setting, 
performance management can motivate teams to higher 
achievements - including the exceeding of growth 
and profit expectations.

FIVE KEYS TO BALANCED SCORECARD SUCCESS 

* Establish a "no status-quo" mind-set - if you're not 
winning, you're losing
* Define company "key success factors" - examples: 
cost, speed and quality
* Identify realistic stretch goals that are relevant 
to the company's "key success factors"
* Implement training/coaching programs - education is 
the pathway to excellence
* Celebrate each goal achievements and raise the bar - 
don't wait until next year.

Business process management tools

BENCHMARKING

For a mature performance management process, 
"benchmarking" has become the standard for establishing 
performance objectives. Benchmarking is still one of 
the most ill-defined management concepts and is one of 
those words that mean different things to different 
people. Our preferred definition comes from Xerox, 
who describes benchmarking as: "The continuous process 
of measuring our products, services and business 
practices against the toughest competition and those 
companies recognized as industry leaders."

The objective of benchmarking is to build on the ideas 
of others to improve future performance. The expectation 
being that by comparing your processes to best practice 
- major improvements can be realized. You should not 
consider carrying out external benchmarking until you 
have thoroughly analyzed your internal operations and 
an effective system of internal measurement has been 
established.

WHAT'S IN IT FOR US?

So what kind of results can you expect when a management 
team introduces the process of the balanced scorecard? 
First, people will become motivated and focused on the 
continuous improvement of their company's critical 
success factors. Second, personal and team achievements 
will become recognized and rewarded - creating an 
exciting, winning, work environment. Teamwork will 
improve and employee retention will rise. Finally, and 
most important is the company-wide euphoria as "bottom 
line" results improve and financial pressures no longer 
create a stressful and defensive work environment. 

Come discover why and how the winners are mastering the 
6-Basics of Balanced Scorecards:

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Business process management tools

A SPECIAL OFFER FOR MB&BP BULLETIN SUBSCRIBERS

If your company is interested in mastering the basics 
of motivational measurement, a good approach would be 
to consider our e-Tutorial, "The 6-Basics of Balanced 
Scorecards." 

During this week only, MB&BP Subscribers can purchase 
their tutorial at a 50% discount from our bookstore 
price of $370.00; or for $185.00. Now that's a savings 
of $185.00 from retail and many more hundreds of 
dollars less than attending a relevant seminar. (And 
unlike a seminar, your tutorial will always be 
available for future reviews) Now that's an offer 
you shouldn't pass up.

You can check it out at:

http://bbasicsllc.com/bsc-ar.htm

Do it today because the offer ends: Friday 03-11-2005
and after this week you won't see this special again 
for another year.

==========================================

Business process management tools

Manufacturing leaders have a responsibility to 
educate and train their team members. Recognizing 
that my tutorials may not fit within your training
budget, I have extracted important elements of my
e-tutorials and created 7-cost-effective,($97.00) 
e-Learning Packages. Check them out at:

http://best-manufacturing-practices.com
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You are welcomed to print and share this bulletin with 
your manufacturing teams, peers and upper management ... 
better yet, have them signup for their own copy at:

http://bbasicsllc.com/subscribe.htm

With the escalating spam-wars, it's also a good idea 
to WHITELIST our bulletin mailing domain via your 
filtering software or control panel: 

BillGaw@getresponse.com

This will help guarantee that your bulletin is never 
deleted unexpectedly.

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Business Basics, LLC
6003 Dassia Way, Oceanside, CA 92056
West Coast: 760-945-5596

Manufacturing Knowledge you'll not find at offsite 
seminars nor in the books at Amazon.com

Lean Manufacturing - Balanced Scorecard 
ISO 9000:2000 - Strategic Planning - Supply Chain 
Management - MRP Vs Lean Exercises - Kaizen Blitz 
Lean Six Sigma - Value Stream Mapping

All at one Website: http://bbasicsllc.com

==========================================

  STAY CONNECTED

To stay current on bullet-proofed manufacturing solutions, subscribe to our free ezine, "The Business Basics and Best Practices Bulletin." Simply fill in the below form and click on the subscribe button. 

We'll also send you our free Special Report, "Five Change Initiatives for Personal and Company Success."

Your personal information will never 
be disclosed to any third party.

Manufacturing leaders have a responsibility to educate and train their team members. Help for developing a self-directed, World Class Manufacturing training program for your people is just a click away:

http://bbasicsllc.com/training-modules.htm

You are welcomed to print and share this bulletin with your manufacturing teams, peers, suppliers and upper management ... better yet, have them signup for their own copy at:

http://bbasicsllc.com/subscribe.htm

With the escalating spam-wars, it's also a good idea to WHITELIST our bulletin mailing domain via your filtering software or control panel: 

bizbasics@getresponse.com

This will help guarantee that your bulletin is never deleted unexpectedly.

Manufacturing Knowledge you’ll not find at offsite 
seminars nor in the books at Amazon.com

Lean Manufacturing - Balanced Scorecard 
ISO 9000:2000 - Strategic Planning - Supply Chain 
Management - MRP Vs Lean Exercises - Kaizen Blitz 
Lean Six Sigma - Value Stream Mapping

All at one Website: Good Manufacturing Practices

Business process management tools

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Business Basics, LLC
6003 Dassia Way, Oceanside, CA 92056
West Coast: 760-945-5596