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Integrated Enterprise Management (IEM) is about making a positive
difference in the achievements of the enterprise. IEM concepts show
practitioners how to develop the capability and motivation to go
beyond their own expectations. Application of these concepts makes
organizations more competitive. This paper briefly describes the
perspectives of the IEM model that are the common factors in
effective integrated enterprise management. Specific topics include:
• Certified in Integrated Resource Management (CIRM)
• Six Perspectives of Functioning Within the Enterprise
• Why Is This Important and Why Now?
• The Benefits of IEM
The power of the APICS model is the six perspectives that focus on
the flow and work of the individual. Today, many universities and
other organizations are searching for approaches to improve
organizational performance through better definition of the
interdependencies between functions within the organization. The
IEM concept offers greater benefits to individuals and their
organizations because it builds the capabilities and self-confidence
of individuals so they may contribute to greater achievement by the
enterprise. Focusing on the role and the work of the individual
overcomes the complexity and impossible task of defining all the
functional interrelationships within organizations. The IEM model
also directs the individual to consider the changing position of the
enterprise in its environment.
The model begins from the assumption that the practitioner is an
above average performer with the potential to take on greater
responsibilities. To qualify for the IEM exam a candidate must have
passed tests in the four other CIRM modules. (The CIRM program is
described below.) This is a major difference from other integrated
resource programs that start with a deficit model of multifunctional
performance and attempt to define the interrelationships between
each of the functions in the enterprise. The IEM concept is one of
building upon current capabilities rather than overcoming deficits
in performance.
Complex problems require simple solutions. Einstein is credited with
the thought that we can never solve problems by thinking at the same
level that caused them. Global competition, lightening fast
communication, instant and continuous news coverage and intense
economic pressure, immediate access to knowledge bases never before
envisioned all over load our cognitive abilities. Operating in this
environment requires a paradigm shift.
To remain competitive in this new environment, manufacturing
companies need employees who have a broader knowledge of business
and the complex issues that they face. Recognizing this need, APICS
developed an educational and testing program known as Certified in
Integrated Resource Management (CIRM). The CIRM program is
organized into five modules, the first four of which address the
thirteen critical functions performed within a manufacturing
company.
The fifth module, IEM, shows how individuals can perform at a higher
level by breaking down the constraints to enterprise success created
by the traditional functional view of the role of the individual.
IEM challenges the individual to view both the needs of the
enterprise and their personal role in the success of the enterprise
from six different perspectives. These six perspectives are a way of
thinking and working that go beyond a fixed body of knowledge. The
six perspectives create a context for individuals to apply the
knowledge of the first four modules.
Six Perspectives of Functioning Within the Enterprise
Individuals working in organizations are often faced with complex
issues in which no single correct answer is apparent. Addressing
such issues requires skill in understanding the essential elements
of a situation. Since no single perspective is best for all
situations, successful individuals are able to view issues from
different perspectives and identify the strengths and weaknesses of
various alternative approaches. IEM provides the framework for
individuals in which to operate when faced with such issues. The
unit of analysis for this framework is the individual, not the
function or the enterprise. The framework is presented from six
different perspectives. These are: 1) the individual, 2) the team,
3) the function, 4) the enterprise, 5) the enterprise in the
environment, and 6) the enterprise through time. Each of these six
perspectives is discussed below.
To be Continued
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