16. Make education a
way of life
are just so many new things to learn- social, technical,
philosophical, specific details, that a significant portion of
employee time needs to be dedicated to education and training. This
is not just an expense if used wisely, but an excellent investment
in the company's future. There needs to be an overall education
plan. Employees need to be tasked with education objectives, and
tested for improvements. When you send someone to a 3 day seminar
on set-up reduction, jointly develop objectives, in advance, for
this investment in time and money. This is not a 3 day paid
vacation. Debrief the employee afterward- make sure the company gets
a return on this investment. If not, learn why. Employees who
consistently fail to deliver results here may cease to be candidates
for upcoming educational opportunities.
consists of missions, leadership, goals, objectives, metrics,
policies, procedures, education, training, organization, personnel,
tools—not primarily a computer project
all of the system ingredients shown above to reengineer a
business system, and its processes.
"Ownership" is important
better to have even a mediocre approach that has consensus and
support than the best idea in the world that no one likes or
understands. The first will at least work in a mediocre fashion.
ownership by involving people in the new approach so that their
intelligence and egos become intertwined with it. For example, a
defense contractor client working on reengineering processes
involved a government auditor in the design. He became really
attached to the new approach and looked upon it with favor, which
didn't hurt our client a bit.
noticed that after repeated exposure to a good concept, coupled with
involvement, people tend to take more ownership of a process.
Reinforce this with praise and other rewards.
19. Focus on
eliminating non-value-added activities/ assets/costs
waste in the company. Cut back on non-productive assets. Use
Shingo's "7 Wastes of Production" as a tool to help
identify waste. Waste is anything that is not absolutely
essential to design, produce, and get the product / service to the
customer. Employ some of the various analysis techniques to
help identify waste and weigh improvement priorities.
20. Use simple
approaches, not complex sophistication
are already dozens of new, complex methodologies, software packages,
etc., purporting to be "magic bullets" to reengineer your
company. Most of them are too complicated, and will generate more
money for their purveyors than for you. Don't spend more time
learning and wrestling with the tools than solving business
problems. Be especially wary of complex matrices and mathematical
models. Don't get much more complex than a moderate Quality Function
Deployment (QFD) matrix.
is to understand the requirements of the process, and what is wrong
with the existing process, and what tools/resources are
available/needed to do the job. Then, design/improve the new/revised
To be Continued
stay current on bullet-proofed manufacturing solutions, subscribe to
ezine, "The Business Basics and Best Practices Bulletin."
Simply fill in the below form and click on the subscribe button.
also send you our free
Special Report, "Five Change
Initiatives for Personal and Company Success."
personal information will never
be disclosed to any third party.
leaders have a responsibility to educate and train their team
members. Help for developing a self-directed, World Class
Manufacturing training program for your people is just a click
are welcomed to print and share this bulletin with your
manufacturing teams, peers, suppliers and upper management ...
better yet, have them signup for their own copy at:
the escalating spam-wars, it's also a good idea to WHITELIST
our bulletin mailing domain via your filtering software or
This will help guarantee that your bulletin is never deleted
Knowledge you’ll not find at offsite
seminars nor in the books at Amazon.com
Lean Manufacturing - Balanced Scorecard
ISO 9000:2000 - Strategic Planning - Supply Chain
Management - MRP Vs Lean Exercises - Kaizen Blitz
Lean Six Sigma - Value Stream Mapping
All at one Website: Good
Six Sigma Training Thinking
Out of the Box
Supply Chain Inventory Management Total
Quality Management Principles
Manufacturing Implementation Lean