In too many manufacturing environments the
introduction of the computer has led to a belief that all
thought-based work be somehow represented by that computer. This
premise will ultimately lead to increased complexity and that
complexity will soon creep to the Shop floor, where it is least
appreciated. This "binary madness" is more the result of
the system than of the people that use the system and once
recognized, can be cured. In 1985 the Circuit Breaker Division of
the Square D Company was doing Master Planning using an MRP system
written in the 1960s, releasing and revising Shop schedules daily
and generating a lot of paper every weekend through a full
regenerative process of the entire item master. All of the people
that worked with the system were not around when it was originally
created and were well infected with the "madness." It
was decided that a near-state-of-the-art planning system was
needed.
The Manufacturing Environment
For the purposes of simplicity this
paper/presentation will deal with only one plant, located in Cedar
Rapids, Iowa. This facility manufactures the industrial versions
of the breakers and has the most complex product offerings of the
three plants in the division. The solutions implemented there were
transferable to the other plants.
The plant typically produced 15000 different
end items annually and carried 34000 numbers in the item master
including phantoms, which were a small percentage of the total.
The end items were sold direct to customers, other Square D
facilities domestic or international and some were sent to a large
warehousing facility in Kentucky. Component parts were also
supplied to other Square D facilities abroad that manufactured the
same products. 15% of the items produced were assembled-to-order;
less than 1 % were engineered-to-order.
An annual sales forecast for the next twelve
months was provided by Corporate Finance and was supplied in
income dollars. The forecast was updated quarterly. Field Sales
and Marketing personnel worked for different people and had
different objectives and programs.
New Product Engineering and Continuing
Engineering were separate departments and did not interface
formally with Manufacturing, Material Control or Planning.
All of these functional departments were
overstaffed and all felt like they were short resources to do
their jobs.
The Cure
Today, every one of the original change
objectives have been met. To help understand the project they are
as follows:
• Master Plan will drive all production activities
• Master Plan will include labor requirements
• Primary Planning tool will be on-line and real-time
• Eliminate Shop Schedules for Finished Goods
• Reduce delivery from 8 weeks to 2 weeks
• Measure performance and adherence to Plan weekly
• Tie the Plan to Sales Forecast
• Tie the Sales Forecast to a Plan
The first step to improvement was the simplest
as well as the hardest. It was decided that Manufacturing,
Material Control and Planning would be one functional activity. No
action by one activity group would be executed without the
knowledge of the other. This Planning-based philosophy would be
the foundation of all future improvements. The Master Plan would
always represent manufacturing capabilities and Manufacturing
would only execute the Master Plan. There are some very old and
dusty books in a lot of APICS libraries that say the same thing
but sometimes the first things learned are also the first things
forgotten.
Since the demand environment for the end
products could be very volatile, sending a weekly
"schedule" to the Shop was a nonproductive activity.
Changes were made daily. Master Planning needed to get out of the
Shop scheduling business and concentrate on planning. It was
decided to empower the Shop to make the daily decisions. That
meant that production could only be what the Plan represented
since that was what drove procurement. It was at this point that
Continuing Engineering was formally linked to Manufacturing and
Planning. In a two-year program commonality of components was
increased by 37%, which was enough to provide the needed
flexibility in the Shop to satisfy customer demand from
work-in-process. That commonality process continues today.
To be Continued
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