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Article: Kaizen Event - Part 5 of 5
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Day one is mostly spent in the classroom learning the tech­niques that will be used. The balance of day one is spent in observation of the process as it currently operates. Day two is spent planning and implementing changes to the area-Day three is spent implementing changes and testing the capabilities of the newly modified system. A lot of activity is also begun in the area of management presentation. This can be a late night as changes may be made after testing is complete. Day four is spent with final observations and measurement of success in the early morning. This is fol­lowed by finalization of the presentation materials.


Day four comes to a climax with an 11:00 a.m. man­agement presentation followed by entertainment and lunch. Each member is called on one at a time by the team leader. Each member gives a portion of the man­agement presentation. Overheads are used (examples will be shown) that are handwritten, on forms provided. It is not the intention of the presentation to impress ev­eryone with computer graphics skills. As a matter of fact, no computer-generated overheads are used. There is no time for that, nor is that the objective of the event. Im­provement to the process is the intent of the event. The presentation is concluded by the team leader, who re­views in summary the original scope and objectives of the event and the delivered results. Any homework as­signments are also reviewed publicly at this time.

After your first event, subsequent celebrations will begin with a review of the last event's homework. This will be given by the team leader of that event. Once the presentation portion of the program is concluded, each member is called up by management. Here they are pre­sented with a kaizen shirt, a certificate of participation, and a token gift. Typically management members come to the front of the room. Each one hands out something as they shake hands with each member. Invite a good audience for attendance at the presentation. Include sis­ter plants, suppliers, customers, top management, and associates and supervisors from other departments in the plant.

Once the awards are given out and words of praise have been spoken by management, the fun begins. You might provide live entertainment (a band) to perform while a buffet lunch is served. After lunch a meeting is held with management, the current team leader, the fa­cilitator, and the manager of the next scheduled event location. You will want to know what went well, and what areas of the process could be improved.

The kaizen team then heads back to a central loca­tion in the plant where the event took place. All plant associates come to hear the 30-minute presentation and are given the opportunity to tour the area where the event took place. You might try to coordinate this with the afternoon break, allowing you to serve ice cream or some refreshments, and not just take break time away from your associates. This shows everyone how much we honor positive change.

Part 1  Part 2    Part 3   Part 4   Par 5

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