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Demand Forecasting
Part 4 of 9
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GETTING THE RIGHT START
I've already discussed the importance of using the software company for initial setup and consultation. Building on that solid base, now be sure that the system is set up in a way that supports and IMPROVES your current business performance and sales and operations planning. Always remember that you didn't buy a new system because you had money to burn—you bought it to make an improvement.
You need to get users involved to tailor screens and reports so that they display logically, and to make it as easy as possible to make adjustments and correct errors. The truth is that if a task is not easily done, it won't be done! This is not to say that every task will be as easily done as on your legacy system, but the total package of accuracy, so fewer exceptions will occur and need less work, and the time it takes to make those adjustments should be less than before.
Do not make the mistake of thinking you must immediately use every feature of a new system. You don't need to ring every bell and blow every whistle. Use only the ones needed for immediate success. You and your consultant should discuss future options so that the system may be set up to support them, but a new system is a lot to learn. Focus on first things first. If your want to use other features later, your software company will be there to help. And, it's always a good idea to get them involved the first time you do use a new function to be sure you do it correctly and don't tangle up files that could take weeks to fix if you neglected to make a back-up file. Don't scrimp on training for ALL the users, either. This increases buy-in, as users get answers to their questions first-hand and learn the easiest way to do a task, and will pay you back for years in better efficiency by eliminating confusion. Remember playing "Telephone"? By the time the message got around, it sounded nothing like the original. The same thing happens when you trickle down training. Only the results are less than amusing when you realize that folks using a forecasting system are actually gambling with millions of dollars of your chips. To Be Continued For balance of this article, click on the below link: Lean Manufacturing Articles and click on Series 15 Increase Your Knowledge... Stay Connected Join our 15,000 plus MBBP Bulletin Subscribers To stay current on Lean Manufacturing principles and techniques, subscribe to our Manufacturing Basics and Best Practices Bulletin (MBBP) and we'll send you our 10-PowerPoint-Plus, Lean Manufacturing, Mini-Modules. (All at no cost of course.) Your personal information will never be disclosed to any third party. Here's what one of our 13,000 plus subscribers wrote about the MBBP Newsletter: "Great manufacturing articles. Thanks for the insights. I often share portions of your articles with my staff and they too enjoy them and fine aspects where they can integrate points into their individual areas of responsibilities. Thanks again." Kerry B. Stephenson. President. KALCO Lighting, LLC "Back to Basics" Training for anyone ... anywhere ... anytime Business
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