Business Basics
Home Page


Who is Bill Gaw?
And why should we
listen to him?

 

lean manufacturing principles and techniques training

4- training tools that make cost-effective,
DIY, company training a reality?

Lean Manufacturing Transformation

Want to add pizzazz to your in-house Manufacturing Training Program.
Lean Manufacturing Simulation Game

Performance Management Basics
Part 1 of 8


privacy policy

To review our training
packages, simply click
on any of the links below:

Training Materials and Options

Lean Manufacturing Solutions

Lean Manufacturing Toolbox

Performance Measurement Training

Poka-Yoke and
Process Improvement Training

Lean Manufacturing -
Small and Medium
Sized Businesses

Supply Chain
Inventory Management

Lean Six Sigma
Implementation

Strategic Planning Training

World Class Manufacturing

Continuous Process Improvement

Kaizen Training

Kaizen Blitz Event

Thinking-Outside-
the-Box

Best-In-Class Manufacturers

Best of Gaw Lean Management Articles

Golf Training Program

WHAT IS BUSINESS EXCELLENCE?

Integration: "to make whole or complete by bringing together parts." Integration is at the heart of achieving the level of organizational excellence we refer to as "busi­ness excellence." The integration of people, processes, and tools is the means to achievement of world-class results, an expected outcome of business excellence.

Imagine your company's behaviors are modeled as best practice throughout the business community. Imag­ine your people are passionate about their role in the organization and its role in the community. Imagine chat they are constantly challenging themselves and liv­ing in the gap between their current performance and the next level of excellence. Imagine the results of achiev­ing outrageous goals. Imagine the potential of an orga­nization whose people, processes, and tools are fundamentally integrated. Imagine the competitive ad­vantage your organization would hold if this were you.

Organizations are not successful by focusing on tech­nology alone. Computers don't make successful busi­nesses. Nor have companies realized world-class results by focusing exclusively on processes. Processes are enablers to help people succeed. They will not be useful without the understanding and acceptance of people. People cannot succeed without robust processes that put reason into the use of tools (technology). The balance of all three elements—people, processes, and tools—is the fundamental key to a successful, world-class company.

Business excellence means knowing and serving the customer better than your competition can. It is dem­onstrating the strength and agility to thrive in a con­stantly changing and unpredictable environment. It generates results that exceed stakeholder expectations. Finally, it enables your company to fully personify your corporate values and convictions.

THE BUSINESS EXCELLENCE MODEL

What does a business excellence model look like? It begins with an integrated strategic business planning process. Strategic planning is supported by an effective sales and operations planning (S&OP) process, which becomes the rallying point for integrating the monthly activities for all functions within the business. The S&OP process is sup­ported by three pillars composed of the weekly and daily processes of product development, demand management, and supply management. An organization cannot be strong if the three pillars are not balanced.

Balance means pillars of equal length. This implies that the processes are parallel in time-frame and process cycles. However, each business might depend more on one of the pillars than the other two. Custom products mean more effective product development. Consumer products mean more focus on demand management. Supply would be the emphasis when flexibility and responsiveness are required. Therefore pillars of the same length could have different girth. In essence, it is the girth that makes one company different from another. However, our individual success depends on the equality of the length of each pillar.

Critical Success Factors from the Business Excellence Model

 

An organization that has successfully achieved business excellence can identify those factors that were critical to its success. They include the following:

      Customer focus

      Commitment to excellence

      Integration

      Results.

There is a fundamental need for organizational align­ment with each of these factors. The objective of this presentation is the focus on the fourth factor—results.

To Be Continued

For balance of this article, click on the below link:

Lean Manufacturing Articles and click on Series 13


STAY CONNECTED

To stay current on Lean Management Basics and Best Practices, subscribe to our weekly MBBP Bulletin... and we'll send you our PowerPoint presentation, "Introduction to Kaizen Based Lean Manufacturing™." All at no cost of course. 

 

First Name:
Your E-Mail:

 Your personal information will never 
be disclosed to any third party.


privacy policy

Here's what one of our 13,000 plus subscribers wrote about the MBBP Newsletter:

"Great manufacturing articles. Thanks for the insights. I often share portions of your articles with my staff and they too enjoy them and fine aspects where they can integrate points into their individual areas of responsibilities. Thanks again."

               Kerry B. Stephenson. President. KALCO Lighting, LLC


"Back to Basics" Training for anyone ... anywhere ... anytime

Business Basics, LLC
6003 Dassia Way, Oceanside, CA 92056
West Coast: 760-945-5596 

© 2001-2009 Business Basics, LLC