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Performance Benchmarking
Part 3 of 5


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Lean Manufacturing, Basics, Principles, Techniques

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LOT SIZES

Theoretically, the ideal lot size is one. However, if customers routinely order in quantities greater than one, the smallest lot size that a cus­tomer orders is the ideal lot size. Repetitive methodologies support small lot sizes by drastically reducing setup times and eliminating pa­perwork and material handling efforts associated with discrete meth­odologies. Rather than measuring lot sizes in absolute terms, we sug­gest measuring them against sales or internal consumption, emphasiz­ing the A and B items within the ABC classification system:

1 >4 weeks sales or usage
2 1 -4 weeks sales or usage
3 2-5 days sales or usage
4 .5-2 days sales or usage
5 <.5 days sales or usage

ORDER-INVOICE CYCLE

The order-invoice cycle is the amount of time that elapses between initial receipt of a customer order and the date the invoice is sent (or, in an invoiceless system, the order is shipped to the customer). There are two approaches to reducing the order-invoice cycle: (1) streamline the entire company, not just manufacturing, and (2) ship from stock. The problem with ship from stock is that it permits the rest of the company to operate ineffectively and inefficiently, and it invests resources (in­ventory, capital, and space) to buffer the customer from the manufacturer's processes. The first approach squeezes waste and non-value-added activities from the entire process, thereby dramatically reducing cost. Therefore, we suggest that the ship-from-stock approach be used as a stopgap while the company streamlines itself. The follow­ing values are guidelines; they will vary from industry to industry, de­pending on actual manufacturing times.

1 8+ weeks
2 3+ weeks
3 1+ weeks
4 3+ days
5 < 3 days

PARTNERING/INFORMATION SHARING

Repetitive manufacturers deliberately use sole-source suppliers as the best strategy to minimize total cost, minimize lead times, maximize quality, and maximize flexibility. Their suppliers become logical ex­tensions to their own plant.

1 Adversarial—three quotes for each purchase; price is the key. Keep suppliers in the dark so they won't know exactly what is happen­ing.

2 Negotiating for blanket purchase orders with firm pricing and de­livery schedule. Providing manufacturing data to supplier so that they can plan production levels and purchase raw materials. Nego­tiations still focus on price.

3 Developing long-term relationships with suppliers, multiyear agree­ments; suppliers make regular visits to the manufacturing plant.

Provide feedback regarding on-time shipment and quality data to suppliers and track trends. Delivery and quality are as important as price.

4 Sole source—suppliers involved in design teams, suppliers regu­larly visit manufacturing floor to discuss issues with workers, joint involvement with cost reduction teams or opportunities. Long-term multiyear agreements in place.

5 True partnership—suppliers involved in design teams, suppliers are on the floor, suppliers have permanent badges at the manufacturer's company, kanbans for releases, and supplier access to raw material inventory levels.

PLANT LAYOUT

Physical plant layout is an important aspect in efficiently and effec­tively manufacturing products. The plant should be organized to opti­mize flow and minimize wait time for processes, people, and equip­ment. Depending on the current layout and flow, changing the layout of an entire manufacturing floor can involve major relocation of equip­ment. However, this should not deter an organization from pursuing the benefits of an effective plant layout. Companies are frequently amazed when they document the distances that components actually travel from the time they arrive on the receiving dock until the finished goods leave the shipping dock.

1 Classic jumbled flow—frequent flier miles for parts, lots of mate­rial handlers, full time forklift repair, forklift operators are the com­munication system in the plant. Travel distance for components is greater than 1 Ox the diagonal distance across the plant.

2 Better-jumbled flow, with machines that serve common parts closer together. Possibly some conveyor systems. Travel distance is 5-1 Ox the diagonal distance across the plant.

3 Manufacturing cells, pilot areas, or responsibility centers are estab­lished. Travel distance is 3-5x the diagonal distance across the plant.

4 A mixture of clustered and flow lines or cells, moving toward total flow or cellular layout. Travel distance is 2-3x the diagonal dis­tance across the plant.

5 Total flow—material flows straight through the production process with no backtracking and no detours. No work in process build ups between manufacturing stations. Travel distance is less than 2x the diagonal distance across the plant.

To Be Continued


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