THE FUTURE OF ERP
AND "EXTENDED ENTERPRISE ARCHITECTURE"
No one needs to be
reminded that computer and software technology is evolving so
rapidly that any predictions regarding future trends are often stale
as soon as they are made. On the other hand, certain business
realities are driving developments in connectivity and business
process tools that may revolutionize the way we view the work day.
Two trends are likely to have a certain amount of longevity since
they represent viable, durable, and cost-effective solutions.
Workflow Tools
The workflow
concept is so simple and seemingly elegant that one wonders why it
has been so long in the making. Fundamentally it is an extension of
the early paperless-society vision wherein business transactions are
completed without generating paper. It extends this vision since a
single business transaction can move from workstation to workstation
inside the software system. At the appropriate time, the people
manning those stations can be notified that the transaction is ready
for action. Furthermore, the transaction can be tracked throughout
the process.
Tools for
Management of Heterogeneous Systems
Today manufacturing
firms are growing their businesses in various ways, including
through mergers and acquisitions. These business combinations often
present unique challenges in that merged or acquired companies often
have software systems installed that are based upon totally
different technologies. Of course, cash-rich companies or those with
a strong commitment to a particular technology or ERP solution may
elect to replace these different systems. As an alternative,
however, many choose to maintain otherwise workable systems and tie
them into a larger information systems infrastructure.
In order to
accomplish the integration implied by option two above, tools have
been created to link the disparate systems at certain key points and
pass data back and forth as needed between the databases. Several
software developers are now specializing in the marketing of
packages (sometimes referred to as message-oriented middleware, or
MOM) that make these interface points relatively seamless. In
addition, a number of very powerful executive information system (EIS)
products have been developed that can select, assimilate, and report
on data from a variety of source systems.
This development in
technology makes good sense given that it allows companies to
maintain and leverage otherwise viable, durable, and cost-effective
systems and extend their usable life. Moreover, these tools allow
these growing companies to use data collected by the merged or
acquired entities and make them a part of the overall information
bank. Since most agree that information is power, this is a worthy
goal indeed.
SUMMARY
While not everyone
needs to be a programmer or engineer, nearly everyone in the
business world today needs to understand something about the
technologies that surround us and how they fit into the information
systems infrastructure. Furthermore, it is important that those
individuals responsible for profit and productivity centers have
the opportunity to help select new technologies rather than leave
those decisions strictly to the technocrats whose view may be
slightly tainted by the bells and whistles associated with shiny new
technology.
While technological
innovations can seem intimidating, most have been developed in
response to well-defined business needs. The concepts upon which
they are based are fundamental and easily understood once the
jargon has been peeled away.
The objective of
this presentation has been to provide you with a functional
understanding of the ERP technology layers and to discuss the
strategic qualifiers that must be considered at each layer to ensure
viability, durability, and cost justification. We urge you to take a
fresh look at your company's current and planned investment in
systems technology with the goal of leveraging that technology to
achieve competitive advantage.