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Cost
1. Percent increase in inventory turnover
Inventory turnover is looked at as a measure of material throughput.
The measurement is completed by compiling the annualized cost of
sales and dividing it by current total inventory. Turnover is
measured monthly and displayed on a trend line. Raw material and
work in process can be measured separately from finished goods
inventory.
2. Percent reduction in data transactions
Data transactions are considered one of the key wastes in the
business process and should be minimized. The measurement should be
by product line and measure transactions such as labor and
inventory movement. The measurement should be against a baseline of
business activity such as total units produced. This measurement is
monthly for the product line and is displayed on a trend line.
3. Percent increase in materials shipped to point of use by supplier
Companies need to shorten the time to process incoming materials.
Activities such as incoming inspection, material movement and
taking material out of the shipping container to put in another
container suitable to the manufacturing process are cost-added. The
measurement tracks by supplier the percent of materials that are
able to be shipped directly to work-in-process. A trend line is used
on a monthly basis to display the information.
4. Percent increase in dollars of product output per employee
The measurement is a measure of productivity. It determines how
effectively people and resources are being used in the production of
the product. The calculation would be annualized sales divided by
total number of employees. This should be measured monthly and
displayed using trend lines.
5. Percent reduction in floor space utilized
The reduction in floor space utilized is measured by product line.
This typically is accomplished by mapping the process and measuring
the physical distance the product travels from first step to last
step in the production process. Measure monthly and display trend by
product line.
Flexibility
1. Percent reduction in cycle
The reduction in cycle time is measured by product line. The
measurement is the ration calculated by dividing actual cycle time
by the theoretical cycle time. Actual cycle time is normally based
on average work in process throughput time. Theoretical cycle time
is based on value add time for a lot size of one. It contains no
inspection, setup or queue time. Both work in process and
administrative cycle times should be measured. Measure monthly and
display trend.
2. Percent reduction in setup time
Reduction in setup or changeover of the equipment or production line
is an important measure of continuous improvement and flexibility.
The measure can be daily, weekly or monthly, depending on the
current frequency of changeover. Measure by machine and display on a
trend line.
3. Percent reduction in lot/batch size
The measurement of lot/batch size reduction measures the trend in
reduction of lot sizes. It is measured monthly as average lot size
by production process.
4. Percent increase in number of jobs mastered per employee
The purpose of increasing the number of jobs mastered per employee
is not only for improvement of flexibility, but to help facilitate
the habit of improvement. This is accomplished by continuously
providing a "different set of eyes" engaged in the process. Most
companies involve other hourly workers in the development of
qualifications for certification and deciding whether someone is to
be certified. Display in the work areas, showing the number of jobs
each individual has mastered.
5. Percent increase in common materials used per product
This measurement would be taken at the time of design release and is
total common materials divided by total materials by product.
Measure relative to goals set for standardization at the time design
was initiated.
Reliability
1. Percent increase in process capable equipment
The first step must be to establish that the equipment is
statistically in control, then measure process capability. The
measure is percent of machines or processes at CP = 2.0. CP is the
specifications width (tolerance) divided by the process spread (+/-3
sigma). Measure number of machines in the department divided by the
number of machines capable of meeting this standard.
2. Percent increase in overall equipment effectiveness
Machine effectiveness is availability (hours running divided by
scheduled run hours) times performance (actual machine cycle or rate
divided by theoretical machine cycle or rate) times rate of quality
product (good material divided by total material run).
Measurement is for three purposes: One, does the machine run all of
the time scheduled? Two, is the equipment fit for use to be run at
the speed it was designed to run? Three, does the equipment produce
quality material?
Measure progress on run charts and summarize by department and
machine monthly.
3. Percent reduction in warranty costs
Measure and track monthly by product line in dollars as percent of
sales and as percent of operating cost. Utilize trend charts.
4. Percent reduction in engineering changes
Measure by comparing a series of new products released to
manufacturing. The measure is for right first time or quality of
release. Depending upon the frequency of new product introduction,
the measurement can be monthly by product line on a trend line.
5. Percent increase in on-time delivery
Measurement shows whether the product was shipped to the customer in
the time frame promised. Actual measurement is orders shipped on
time divided by total orders shipped.
To be Continued
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