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There Is No 'Magic Model'
The elusive "Magic Model"... Many have searched for that perfect
Mathematical equation that could just be plugged right into their
business application, left alone to do its job, and just keep
churning out great forecasts time after time after time. It does
sound alluring.
Unfortunately, many widely used models make a fatal erroneous
assumption—that the future will be much like the past. That premise
quickly unravels when, in the real world, the future is almost
guaranteed to never look like a carbon copy of history. And it sure
doesn't look like the examples in the textbooks. Promotions are
rarely the same dates, for the same products, at the same discount,
or under the same economic conditions.
Also consider the fact that many forecasts fall short of desired
accuracy not because the annual quantity was off, but because the
timing was.
Relying on the model or system alone will not help your forecast
accuracy at all, but it does give you a built-in excuse. When the
forecast goes haywire, you can always blame the model. Or point out
that another system should have been purchased. Neither of these
actions help anything at all, but there are things that you can do,
regardless of the system or method you use. But it will take time,
understanding, and patience.
This Method Isn't a 'Quick Fix'
Using these methods probably won't save you any time in forecast
preparation. It certainly isn't as quick as letting a model alone to
do the work with little or no human intervention. But it may
ultimately save you a lot of time when you stop to consider how much
time you now spend researching why the forecast was off—and then
explaining it to management. I promise you that if the accuracy of
the forecast is within just a couple points to actual, you probably
won't have to spend as much time explaining.
This approach is low-tech, doesn't rely on a formula as long as your
arm, and honestly, has been rejected by many because "it isn't
scientific enough." Unfortunately, the mindset of many who consider
that forecasting is strictly statistical has been set for a very
long time, indeed.
Instead of scientific theory, how about some results? As I was
preparing to write this paper, I received the March, 1994, and first
quarter results. At the aggregate level for March, the forecast was
within ONE-TENTH of ONE PERCENT, and the first quarter total miss
was 7600 units on 3.5 million. At the individual product group
level, with forecast accuracy measured 90 days in advance of the
actual demand, the forecast accuracy on the main product groups
(individually) was within two to five percent. Honest.
To be Continued
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