IL Results—So What's the Difference? Measurement Challenges
Measurement of training effectiveness is not a mature
process—measurement is rarely even done, only 12% of corporations
have formal training evaluation processes, and measurement can be
difficult . Potential measures include student satisfaction with
the training, performance in knowledge learned, and performance in
skill or knowledge applied.
General Results with IL
IL has been measured at tranferring knowledge up to five times
faster than traditional techniques . Additionally, Earl's 
study on different methods of Performance Appraisal training showed
that the IL method transferred 2.5 times as much knowledge as the
lecture method. This measurement was based on performance on a case
study, which is accepted as a good measure of training transfer.
APICS Rochester Results
Student satisfaction, the only measure used, indicates very positive
improvements using IL. Effort in the future will be concentrated on
requesting certification exam results from my PAC students and
comparing to APICS national averages.
The Kodak Educational Resources division was teamed up with Peter
Kline Associates and Cornell University to develop the original IL
MRPII course and to study IL's effectiveness compared to
conventional teaching methods. The study showed mixed results as
reported in a paper by Cornell's Bretz and Kodak's Thompsett .
Students learned and retained approximately the same amount of
knowledge as measured by post-training tests. Many reasons were
cited to explain why the IL results may not have been higher. These
reasons include: MRPIIisahighly cognitive/abstract subject (IL may
perform better for harder skills), the excellence of the traditional
instructors in terms of subject matter and instructional experience,
the IL-instructors were not subject matter experts, and the
post-test measured only two of the seven intelligences
(mathematical/logical and linguistic). Additionally, training
transfer and application on the job were not measured.
My experience with my manufacturing team demonstrates that IL was
tremendously effective at enabling the team to successfully apply
new skills in our improvement efforts. The skills were learned in
relatively short training course, they were retained well due to the
enjoyable, positive learning experience, and they were applied
As Earl  states "the only goal of all training [is] to create the
ability to generalize correctly in the classroom and to apply it to
real life situations." The conclusion is that IL's holistic approach
to learning, when compared to traditional methods, will indeed:
1. Transfer a large amount of knowledge/skill in a short time frame.
2. Transfer at least as much and, in the case of hard skills or
interpersonal skills, transfer a great deal more knowledge/skill.
3. Deliver a much greater ability to APPLY the knowledge on the job
The IL approach will deliver more results to the bottom-line. The
company that chooses to use IL has engaged a competitive weapon that
will greatly improve its chances to win the manufacturing war.
Ideas for Application
The following list suggests different strategies and methods for an
organization to apply IL.
1. Develop an in-house team of IL-certified instructors to design
and deliver training in skills considered to be critical to the
2. Purchase training from outside companies that offer IL-based
3. Require in-house courses to incorpoate IL techniques in their
4. Focus IL-based training delivery on natural family groups that
plan use of the skills right away—i.e., "just-in-time" training.
5. Use IL techniques for all shop floor training—IL works very well
here—particularly for "overview"—type courses of MRPII or ISO9000,
e.g., use a four hour MRPII Overview to satisfy the Class A MRPII
requirment for 80% of employees having the appropriate MRPII
6. Build IL-techniques into APICS certification review courses.
7. Use the Focused Study Group approach for CPIM/ CIRM exam
preparation. This approach uses IL techniques and would appeal to
learners who do not want to do independent study or to attend a
formal chapter-sponsored certification review course. 
8. Learn more about IL yourself and incorporate the concepts in
training or presentations, e.g., use posters, concerts, mind-maps,
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